Now accepting Medicare patients

Medicare-covered care that comes to you, wherever you are.

Medcare is an independent telehealth provider helping Medicare patients access Annual Wellness Visits and Community Health Integration services from home, by phone or secure video.

Medicare-covered services
Phone or video visits
Licensed clinicians
Is something making it harder to manage your health?
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Getting to appointments Transportation difficulties
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Affording medications Medication cost barriers
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Getting nutritious food Food access challenges
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Feeling isolated Social isolation & support
Medcare is an independent telehealth healthcare provider. Medcare is not Medicare, Medicaid, CMS, a government agency, an insurance company, or a government assistance program.
Two Medicare-covered services working together
Medcare helps eligible Medicare patients access preventive care and ongoing support for barriers that affect their health.
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Preventive Care

Annual Wellness Visit (AWV)

A preventive visit that helps a clinician review your health risks and create or update a personalized prevention plan. It is not the same as a traditional physical examination. Eligible patients may be able to complete the visit from home by telephone or secure video.

  • Health risk assessment
  • Medical history & medication review
  • Screening for depression, cognitive concerns, fall risks
  • Personalized prevention plan
  • Referrals for preventive services
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Care Coordination

Community Health Integration (CHI)

A healthcare service for certain patients whose medical care is being affected by everyday barriers. Depending on your needs, it may include care coordination, health education, help navigating healthcare services, and assistance identifying community resources related to your medical care. A licensed clinician must decide whether the service is medically appropriate.

  • Person-centered planning & goal setting
  • Health system coordination & navigation
  • Patient education & self-advocacy support
  • Community resource identification
  • Ongoing follow-up & care coordination
From first call to ongoing support
A simple, patient-centered process designed for comfort and convenience.
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Call Medcare

Call (800) 303-1766 during business hours. Our team explains your options and helps verify your Medicare eligibility.

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Complete Your Visit

A licensed clinician conducts your Annual Wellness Visit by phone or secure video, reviewing your health risks and creating a prevention plan.

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Identify Barriers

During your visit, the clinician may learn that transportation, food access, medication costs, or other circumstances are affecting your healthcare.

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Ongoing Support

If CHI is medically appropriate, qualified personnel provide ongoing care coordination, education, and community resource navigation under your clinician's supervision.

Everyday barriers that can affect your medical care
Community Health Integration addresses unmet needs that may interfere with your ability to follow your care plan or access needed medical services. A clinician determines whether CHI is medically appropriate for your situation.
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Transportation

Difficulty getting to medical appointments due to lack of transportation or inability to drive.

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Medication Affordability

Medication costs that make it difficult to follow your prescribed treatment plan.

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Food Access

Difficulty obtaining food that supports your medical needs or nutritional recommendations.

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Housing Stability

Housing conditions or instability that interfere with your treatment or worsen a medical condition.

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Health Literacy

Difficulty understanding medical instructions or navigating the healthcare system.

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Social Isolation

Isolation that affects your ability to manage healthcare needs or follow your treatment plan.

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Utility Difficulties

Utility problems that affect your health, such as lack of heat, electricity, or water.

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Financial Strain

Financial strain that interferes with your ability to access treatment or follow medical advice.

Understanding what Medicare covers
The Annual Wellness Visit and Community Health Integration have different cost structures under Medicare.

Annual Wellness Visit

Generally no cost

The covered Annual Wellness Visit generally has no patient cost under Original Medicare when you are eligible and the provider accepts assignment. Separate services performed during the visit may have a cost, so coverage should always be verified.

Community Health Integration

Part B cost sharing may apply

For Community Health Integration, the normal Medicare Part B deductible and coinsurance may apply. Your actual cost depends on your insurance coverage, including whether you have met your deductible, have supplemental insurance, or are enrolled in a Medicare Advantage plan.

Medcare does not guarantee specific coverage outcomes. Eligibility and coverage should always be verified. Cost sharing details depend on your individual Medicare plan and coverage.

Ready to speak with our team?

Call Medcare during normal business hours. Our team can help verify your Medicare eligibility and connect you with a licensed clinician.

(800) 303-1766
Schedule Your No-Cost Visit Call Now

During normal business hours, eligible patients may be connected by live transfer to a licensed clinician. The clinical visit may take place by telephone or secure video, depending on clinical appropriateness, applicable rules, patient preference, and available technology.

Common questions, answered
A Medicare Annual Wellness Visit is a preventive visit used to develop or update a personalized prevention plan based on your health, risk factors, medical history, family history, and individual needs. It is not the same as a traditional physical examination. The purpose is to help you and your clinician look at your overall health, identify risks, and determine which preventive services may be appropriate. Eligible patients may be able to complete the visit from home by telephone or secure video.
Community Health Integration, or CHI, is a Medicare-covered healthcare service for certain patients whose medical care is being affected by everyday barriers. Depending on your needs, it may include care coordination, health education, help navigating healthcare services, and assistance identifying community resources related to your medical care. A licensed clinician must decide whether the service is medically appropriate. CHI is not a cash benefit or financial-assistance payment, and resources and approvals are not guaranteed.
The covered Annual Wellness Visit generally has no patient cost under Original Medicare when you are eligible and the provider accepts assignment. Separate services may have costs, so coverage should always be verified. For Community Health Integration, the normal Medicare Part B deductible and coinsurance may apply. Your actual cost depends on your insurance coverage.
You may be able to complete the visit from home by telephone or secure video. A licensed clinician will determine the appropriate visit method based on clinical appropriateness, applicable rules, patient preference, and available technology.
No. Medcare is an independent telehealth healthcare provider. Medcare is not Medicare, Medicaid, CMS, a government agency, an insurance company, or a government assistance program. Medcare helps eligible patients access preventive healthcare services, including the Medicare Annual Wellness Visit.
No. Community Health Integration is not a cash benefit or financial-assistance payment. It is a healthcare service that may include care coordination and help navigating possible community resources connected to your medical care. We cannot guarantee that a particular program will be available or approve you for benefits. Each outside organization has its own eligibility rules and makes its own decisions.
A licensed clinician must evaluate your situation and decide whether Community Health Integration is medically appropriate. Our team can help connect you with the Medcare clinical team so they can review your eligibility and care needs. Based on what you tell us, you may be eligible, but our team must verify your Medicare eligibility before confirming the visit.
If you are experiencing a medical emergency, call 911 or seek immediate emergency care. Medcare is not an emergency service. Do not call Medcare for emergencies; instead, contact emergency services right away.